Privacy Policy

Last Updated: May 30, 2026

At Haysoft IT (“Haysoft”, “we”, “us”, or “our”), we place great importance on protecting your privacy when you visit our website and use our digital services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web engineering, mobile app development (iOS & Android), technical SEO/GEO optimization, and custom software solutions (“Services”).

By accessing our Services or website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our services.

Haysoft IT’s Philosophy

We adopt a “Privacy by Design” approach in our design and software development processes. Our primary goal at Haysoft IT is to optimize users’ digital experiences while minimizing the collection of sensitive personal data. The data we collect consists largely of the technical and contact information necessary to manage your projects, communicate with you, and deliver our corporate IT services at the highest standards.

1. Information We Collect

a. Contact and Customer Information

When you contact us or start a project, we collect only the essential information needed:

  • Name and/or Company Name
  • Email address and phone number
  • Descriptions and details you provide regarding your project
  • Payment and billing information (Payments are processed by secure payment providers such as Stripe; your credit card data is never stored on our servers)

b. Project and Technical Analysis Data

As part of our software, SEO, or GEO services, we process the data you share:

  • Website URLs and server access credentials provided for development or analysis (only when strictly necessary and securely encrypted)
  • Publicly available website content, site architecture, and meta tags
  • Artificial Intelligence (AI) visibility and search engine (SEO) performance metrics

c. Usage Information (Website Visitors)

We automatically collect anonymized information about how you use our website:

  • Pages visited and time spent on the platform
  • Browser type and version
  • Device information and IP address
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for the following professional purposes:

  • Providing Our Services: To develop mobile applications, build your web projects, and implement your SEO/GEO strategies.
  • Project Management: To evaluate your requests, manage billing processes, and fulfill our service contracts.
  • Communication: To provide updates on your project’s status, respond to support requests, and send technical notifications.
  • Security and Improvement: To ensure the security of our systems, detect potential technical issues or cyberattacks, and optimize the overall user experience.
  • Compliance: To comply with legal obligations (especially European Union GDPR standards) and enforce our corporate policies.

3. Data Storage and Security

Data Storage Location: As a Germany-based IT company, we store all your corporate data and project files on high-security, GDPR-compliant cloud servers located in Europe.

Security Measures: We implement top-tier technical measures to protect your data against unauthorized access:

  • Encryption of all data in transit using TLS/SSL
  • Protection of sensitive project data and passwords (via cryptographic hashing)
  • Strict access controls, rigorous authorization processes, and regular security patches

4. Third-Party Services

We use limited and reliable third-party infrastructures to enhance our service quality. These services process data solely on our behalf:

  • Analytics and Tracking: Tools that work with anonymized data to measure our site’s performance (e.g., Google Analytics).
  • Payment Processing: Secure payment infrastructure meeting international standards (Stripe).
  • Infrastructure and Communication: Corporate email services and secure cloud hosting providers.

Note: We select partners with the highest security standards. Third parties process data according to their own strict privacy policies.

5. Cookies and Tracking Technologies

We use cookies on our site to provide you with a seamless experience:

  • Essential Cookies: Mandatory for basic site functions, form submissions, and language preferences.
  • Analytical Cookies: Help us understand how visitors interact with our site and improve our services.

You can manage your cookie preferences at any time through your browser settings.

6. How We Share Your Information

We strictly do not sell any information or project details belonging to our customers. We may share information only in the following limited and mandatory situations:

  • Service Providers: With infrastructure partners necessary to execute the project (server providers, etc.).
  • Legal Requirements: In accordance with laws, court orders, or official legal requests.
  • Protection of Rights: In cases where the protection of Haysoft IT, our customers, or public safety is required.

7. Your Rights and Choices

You have full control over your personal information:

  • Access: You can request access to the data and project files we hold about you.
  • Correction: You can correct incomplete or outdated contact and billing information.
  • Deletion: You can request the deletion of your data that falls outside our legal retention obligations.

To exercise these rights, please contact us directly at info@haysoft.eu. Your request will be responded to promptly within the legal timeframes.

8. European Privacy Rights (GDPR)

Haysoft IT is a European company based in Germany (Neuss). All our data processing activities are fully compliant with the General Data Protection Regulation (GDPR). Under the GDPR, you have the legal right to access your data, rectify it, erase it (right to be forgotten), restrict its processing, request data portability, and withdraw your consent at any time.

9. Data Retention Period

We retain your information and project data only for as long as necessary to provide the services we committed to you, offer technical support, and fulfill our legal obligations (such as tax and accounting laws). Once the data is no longer needed, it is permanently and securely deleted from our systems.

10. Changes to the Privacy Policy

We may update this policy from time to time to reflect changes in our service offerings, technology, or legal requirements. In the event of a significant change, the “Last Updated” date at the top of this page will be revised.

11. Contact Us

If you have any questions, project requests, or concerns regarding this Privacy Policy or how we handle your data, please do not hesitate to contact us:

Haysoft IT
Maximilianstr. 14
41472 Neuss
Germany (Deutschland)
Email: info@haysoft.eu

Our Privacy Policy at a Glance (TL;DR)

  • Our core business is not collecting user data, but producing high-quality software and IT solutions.
  • We collect only the essential contact and technical data required for your project.
  • We never sell your customer data to third parties or institutions.
  • Your data is protected on high-security servers meeting EU standards (GDPR compliant).
  • You have full control over your data; you can request its deletion or modification at any time.